PLEASE NOTE: We are currently experiencing delays on our orders, please allow a few additional days for delivery.

Customer Service Contact Details

If you can't find the answer to your question via our help centre articles below, you can contact our customer service team by clicking the red chat/help icon on the bottom right side of your screen.

Alternatively, you can call us on +27 87 550 4383 between 9 am and 6 pm.

Delivery & Tracking 
Information on delivery times, fees and Deliver to Store.

Ordering & Accounts
Information on updating your order, payment options, online accounts and email subscriptions.

Returns policy information and how to make your return.

Product & Store
Information regarding our stores and products, including our size guides, where to find further product details, Store to Door & how to get in touch with a store.

Promotions & Gift Cards
Information on using a promo code to place your order and gift cards.

Contact Us & General Info
Information on our Foundation, ethics, contacting our recruitment or marketing teams.



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