If you can't find the answer to your question via our help centre articles below, you can contact our customer service team by clicking the red chat/help icon on the bottom right side of your screen.
Alternatively, you can call us on +27 87 550 4383 between 9 am and 6 pm.
Delivery & Tracking
Information on delivery times, fees and Deliver to Store.
Ordering & Accounts
Information on updating your order, payment options, online accounts and email subscriptions.
Returns policy information and how to make your return.
Product & Store
Information regarding our stores and products, including our size guides, where to find further product details, Store to Door & how to get in touch with a store.
Promotions & Gift Cards
Information on using a promo code to place your order and gift cards.
Contact Us & General Info
Information on our Foundation, ethics, contacting our recruitment or marketing teams.