Frequently asked questions

• How can I track my order?

  Once your order leaves our warehouse, you’ll receive an email with a Waybill number that can be used to check your parcel’s progress. To track your parcel and get an estimated delivery time, just f...

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• Why does the item in my bag now say it is unavailable?

  When you add items to your bag it doesn’t mean the item is reserved. The items will be available for anyone to purchase until you have checked out, paid and your order has been confirmed. So, on oc...

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