Contact Us & General Info
Cotton On Group
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About the Cotton On Group
To ‘Cotton On’ to something means to understand or discover the potential of a great idea. As a Group, we’ve always believed in big ideas matched with a fierce will to bring them to life. In 25 yea...
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Ethical Sourcing Commitment
At the Cotton On Group, the environments in which our products are made, the people who make them and the materials used are incredibly important to us, and form a critical part of our commitment t...
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Cotton On Group corporate website
For corporate information or enquiries, please visit us at cottonongroup.com.au Contact details for corporate enquiries can be found here.
Cotton On Foundation
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What is the Cotton On Foundation?
In partnership with the Cotton On Group team members and the incredible generosity of our customers, we are now working with communities in Uganda, South Africa, Thailand, Australia and others glob...
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Can you sponsor my charity event?
Donation and sponsorship requests are looked after by the Cotton On Foundation. Please email your request to info@cottononfoundation.org If you'd like more information about the Cotton On Foundatio...
Recruitment
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How can I apply for a job?
Interested in joining the team? Find out more on our Careers website! On our Careers website you can: Search and apply for available positions Create an account and join our talent community to be...
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How can I contact the Recruitment Team?
You can get in touch with the recruitment team or find out more by: Taking a look at our vacancies; https://cottonongroup.com/careers/ If you need to contact our recruitment team, please reach o...
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I've applied for a job. What happens next?
The Cotton On Careers website has everything you need to know about the application process and what to expect next. Important! The Customer Service team isn't able to follow up on applications,...
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What is the minimum age to work at the Cotton On Group?
The minimum legal age differs between each country and state that our stores operate in. The Child Employment Legislation outlines the conditions and minimum age individuals can be considered for e...
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Can I delete my account on the Careers website?
If you are not currently looking for a new role, you can delete your Cotton On careers profile. To delete your profile, please follow the instructions below: Visit our careers page Click on the Ma...
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Help - I'm having trouble with the Careers website!
If you're having trouble logging in to the careers website or if you're experiencing any technical issues, you can click on the manage my profile icon, enter your email address and you will be able...
Contact Us
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Customer Service Contact Details
If you can't find the answer to your question via our help centre articles below, you can contact our customer service team by clicking the red chat/help icon on the bottom right side of your scree...
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Vendor, supplier and production enquiries
If you are a vendor or supplier interested in letting us know about your products or services, please email our production team. Cotton On Production Email: production@cottonon.com.au Phone: + 61 ...
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Media Enquiries
Please email PR enquiries to the Cotton On PR team: rsa.pr@cottonon.com Please email Marketing enquiries to the Cotton On marketing team: rsa.marketing@cottonon.com