Orders & Payments

Online Orders


Customer Account

  • I can't log into my account

    If you can't remember your password, just click the Forgotten Password link from the sign in page at the top of the website and you'll be able to choose a new password. Your username will be your e...

    Read More

  • How do I unsubscribe from emails?

    You can change your subscription to our emails at any time. Click the ‘Unsubscribe’ or 'Update Profile' links at the bottom of one of our emails.  This will take you to the preference centre where...

    Read More

  • Can I save an item to a wish list?

    If something's caught your eye but you're not ready to buy it now, you can add it to your wishlist, and come back later when you’re ready to shop. Just look for the ‘Add to wishlist’ link on any pr...

    Read More

Store Cards

  • Cotton On Store Card

    What's in it for you? 6 Months Interest Free* Plus vouchers for FREE Gear* Up to 3 extra cards for Friends and Family Affordable monthly instalment with flexible payment options: Revolving and 24 ...

    Read More